Production environment

We work around the clock in three shifts, so the time difference between Denmark and Bangladesh – five hours in the winter and four hours in the summer – has no great impact.

Our Asian production office is buzzing with activity just like graphic design agencies in Europe.

Three daily shifts

Production runs from Monday to Saturday morning in three shifts, with weekend staff dealing with any urgent orders.

Each shift is led by an operations management team, assisted by team managers. This means that the ongoing coordination and monitoring of tasks is handled by approx. 20 production managers in rotation.

Monitoring

All current tasks are monitored in our production system. We have developed comprehensive process software to control production, in order to ensure that all the money we spend on wages is devoted to graphics tasks.

Quality control

A special quality assurance team checks every task before delivery. Any errors are reported and serve as a basis for evaluation and internal staff training.

Our Danish production manager has overall responsibility for quality, production flow, establishing new customers and tasks, and communication with our customers.

Order management

We are open around the clock from Monday morning to Saturday morning, so whatever time you place your order within this time frame, you will receive a response in approx. 15 minutes.

Save time on downloading/uploading and order your graphics services with Mind-Transfer.

Mind-Transfer automates your order workflow. You simply upload files related to your order from your browser. The files will be automatically transferred to us, and when the new files are ready, they are sent directly to your email.

If you would like to streamline order management in relation to graphics services, we can prepare a workflow analysis for you, and a proposal for optimising your file management.

Contact us now